Frequently asked questions
What Type of bin do I need?
General Waste is typically anything involved with a “general clean-up around the house and section” that is neither liquid nor of a hazardous nature. Examples furniture, appliances, books, building material, size quantity of glass or mirrors tree branches etc.
Use a Cleanfill / Hardfill skip bin, if you have any of the following:
Concrete, clay, rocks, rubble, bricks, asphalt, ceramic tiles, but bins must not be containing any household rubbish or vegetation.
Use a Green Waste skip bin, if you have any of the following:
Grass, leaves, tree trimmings, small branches, and other organic materials. No large tree trunks more than 15 cm in diameter, or large quantity of bamboo or flaxes. Or large root stump containing heaps of dirt attached!
Only use a Soil / Dirt skip bin, if you have 100% pure soil / dirt (no turf or contaminants).
No other waste can be mixed in this bin, additional charges will apply if other waste is placed in this bin.
What can’t I put in bin?
Hazardous waste cannot be placed in the skip bin. This includes large quantity of Polystyrene, paints, solvents, tyres, liquids, or any fibrolite asbestos or gas bottles and car/ truck battery, engine oil.
To dispose of any of these materials you need to contact your local council. They will be able to provide you with a contact who can dispose of anything hazardous or not accepted in your skip bin.
What do I do with hazardous waste?
You cannot put any hazardous waste into the skip bins. To dispose of this, you need to contact your local council. Hazardous chemicals include Solvents, Paints, Acids, Laboratory Waste, Oils, Grease traps, Asbestos Chemicals, paint gas bottles, car batteries and Polystyrene etc.
How much weight can I put in bin?
A General Waste bin and Green Waste bin have weight limits of 150kg per cubic metre in size (i.e a 9 cubic metre skip bin can hold up to 1350kg of waste). Westie Bins charged tip fees based on weight on each bin. The limit of 150kg per cubic metre for these waste types is the average industry weight limit.
To give you an example of weight limits, 1 cubic metre of dirt weighs about 1.5 tonnes, exceeding the weight limit of a 9 cubic metre General Waste and Green Waste skip bin so if you place dirt/ concrete into your bins your weight can rise quickly. If your bin exceeds its weight limit Westie Bins charges you additional 30cent per/kgs tipping fees over and above the weight limit for the size of your bin you order, please check web page.
NOTE: There are no weight restrictions for Clean Fill skip bins.
How full can I fill bins?
Skip bins should not be filled any higher than the top of its sides and should be filled in such a manner as to prevent spillage of material from the skip bin either while stationary or in transit. (The driver face prosecution for unsafe or overweight loads).
Can your truck get up my driveway?
Your drive needs to be at least 3 metres wide for a normal truck with a 9 cubic metre skip bin (allow wider access if necessary for a larger truck). We do have a smaller truck which can get in a 2.5 metre driveway, but you may have to change to mini skip size bins. You should also ensure there are no low hanging trees, power lines or the like, that may hinder the access and placement of the container at time of delivery.
Once ordered you should contact Stuart to discuss the location of the skip bin if you think that access may be difficult. We do have smaller trucks for tricky locations talk to Stuart about what he can do to help.
How long can I have bin on site for?
Westie Bins allow you to keep a skip bin for 4 days or three nights this included the day bin is drop off. Example are Monday drop off pick up Thursday or drop off on a Friday pick up on the Monday. If you want a skip bin for longer, we charge extra $30 per day. I ask that all requests are to be made through the office, this way all request are recorded.
Use and care of bin whilst on your site?
You can cover bins with tarpaulin to stop neighbour placing rubbish into your bin, also stop items getting wet as this put extra weight on your load. We will leave cover on site if you call us and ask for it to remain. Remember it you that pays if bins go overweight from their rubbish! Light no fires in bin.
Don’t move bins without Westie Bins consent this is a H& S issue for our drivers, and you may be charged extra cost to cover bin recovery if place in area that truck can’t recover bin from. Don’t damage bins any damage to bins will be paid by the hirer.
Use and care of bin whilst on your site?
You can cover bins with tarpaulin to stop neighbour placing rubbish into your bin, also stop items getting wet as this put extra weight on your load. We will leave cover on site if you call us and ask for it to remain. Remember it you that pays if bins go overweight from their rubbish! Light no fires in bin.
Don’t move bins without Westie Bins consent this is a H& S issue for our drivers, and you may be charged extra cost to cover bin recovery if place in area that truck can’t recover bin from. Don’t damage bins any damage to bins will be paid by the hirer.
Can I have bin on the road/berm area?
Unfortunately, we are unable to do this as it is a road hazard. The only exemption is if you have obtained a permit from Auckland Council by calling 093010100 beforehand.
Can I leave rubbish beside bin for pick up?
Drivers are advised not to take away anything that is not in bin, as we use sure if hirer wished to dispose of those items. Also, we don’t want our drivers to have an accident lifting object into bins.
How can I pay for bin?
Take cash payment on delivery of bin only. Not on pick up!! Bank direct or Credit cards can be used via online bookings.
I need a GST tax receipt?
If you book online, you will be email invoice. If requested driver can write one up for you.
Do I need to be there when bin is drop off / pick up?
No, we can deliver the bin for you if you have paid by credit card or bank direct monies. Ensure to give clear direction for placement of your bin on site. If our driver can’t place bin in that area for any reason ie: power lines tree uneven ground etc, they will put it the safe position for it to be pick up once loaded. If you wish to pay by cash, we can call you half a hour before arriving on site.